Support center

Help Center

Find quick answers, solve common problems, and understand the main steps for test access, practice sessions, results, and support.

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Quick start

The main steps most users follow before and after a practice session.

  1. Create an account or sign in at Login.
  2. Add funds on Balance or buy a plan on Subscription.
  3. Open Tests and choose either a full test or category practice.
  4. Complete the session and open Results to review your performance.
Your progress is designed to stay organized across sessions, but for timed tests it is still best to keep one stable browser tab open.

FAQs

Quick answers for the questions people ask most often.

Still need help?

Use the password recovery option from the login page. If recovery messages do not arrive, wait a few minutes and check the correct email or recovery channel.

Reconnect as soon as possible and keep the same session open. For important timed sessions, use a stable network and avoid switching devices mid-attempt.

No. Select the full test or category mode before you begin. After finishing, you can start another attempt with a different choice.

Add funds on Balance or buy a time plan on Subscription. Your available access depends on your active plan or wallet amount.

Open Results to see your recent attempts, score history, and detailed breakdowns.
No matches found. Try a different keyword such as results, balance, login, or QOD.

Troubleshooting

Connection problems
Check your network stability, disable blocking proxies, and keep the test tab open during active sessions.
Browser restrictions
Allow cookies and JavaScript, and temporarily disable aggressive blockers if key actions are not responding.
Page feels stuck
Refresh the page once, sign in again if needed, and retry the action after checking that your internet connection is stable.
Can’t open a protected page
Make sure you are signed in with the correct account. If access still fails, contact support and include the page link.

Contact support

Reach us at support@oliy.uz. Include a short description, the page URL, and the approximate time of the issue so we can help faster.