Help Center
Find answers, fix common issues, and learn how to use eAttestatsiya.
- Create an account or log in.
- Top up your balance or buy a subscription.
- Open Tests, pick a category or full test.
- Start the session (timer begins), answer one by one.
- Submit to view results and breakdowns.
Your answers auto-save locally while the page is open. Keep the tab active during a timed session.
- Prepare your question data (CSV/XLSX/JSON).
- Import via Questions → Import (see formats below).
- Await moderation: only approved items appear in tests.
- Optionally update category, difficulty, or HTML content.
Tip: If
question_html is provided, it is shown instead of plain text.- Review and approve questions in moderation queue.
- Manage users; L1 has full access, L2/L3 are view-only.
- Approve balance top-ups and monitor subscriptions.
- Use reports for daily trends & categories (admin dashboard).
Production: keep error reporting OFF in public pages.
Import formats
Supported: CSV, XLSX (PhpSpreadsheet), and JSON.
| Field | Required | Description | Example |
|---|---|---|---|
question | Yes | Plain text fallback if HTML not provided. | What is 2+2? |
question_html | No | Safe HTML; shown if present. | <p>What is <strong>2+2</strong>?</p> |
option_a..d | Yes | Four options (A–D). | 4, 3, 5, 6 |
correct_answer | Yes | One of: option_a…option_d. | option_a |
category | Yes | Must match an allowed category. | Ona tili |
FAQs
Still need help?
Use “Forgot password” on the login page. If enabled, you can receive a verification code via our Telegram bot or email. If you don’t see the message, check spam or try again in a few minutes.
Keep the tab open; answers are cached locally and sync when the connection resumes. If you close the tab or timer expires, the session auto-submits on the server. For critical exams, use a stable network.
No. Choose the category (or full test) before starting. You can start a new attempt afterwards.
Add funds on Balance or buy a time plan on Subscription. Admins review top-up requests. Plans unlock access for the selected period.
Ensure the cell equals
option_a, option_b, option_c, or option_d exactly (no spaces, lowercase).
Go to Results for per-attempt scores and breakdowns. Export options may be available for schools.
No matches. Try different keywords (e.g., “subscription”, “CSV”, “results”).
Troubleshooting
Connection issues
Check network stability; disable VPN/proxy; keep the test tab focused.
Browser blocked scripts
Allow cookies/JS; disable aggressive ad-blockers for this site; update your browser.
Import failed
Validate headers; save as UTF-8; ensure categories are allowed; verify correct_answer value.
Can’t access admin pages
Your role may be L2/L3 (view-only). Contact an L1 admin for permission changes.
Contact support
Email us at hello@eattestatsiya.local.
Include screenshots, the page URL, and time of the issue.
Quick links